Practice Administrator Job Advert

We are looking for a competent administrator to join our practice  Brigstock & South Norwood Partnership in the Croydon Borough. This is a full time post working Monday to Friday.

You will be working within the admin team to help and provide admin support to our healthcare professionals. You will need to be able to work within a team environment, but also be able to use your own initiative and work on your own when needed.



  • NHS Pension scheme
  • 37.5 hour working week with flexibility around core hours of 10am-6.30pm
  • paid overtime or time off in lieu (pre-approved, and only when required)
  • Annual salary reviews

Main duties of the job

Key Duties are: 

  • handling incoming and outgoing correspondences
  • audio typing letter, clinical reports, and transcriptions
  • dealing with external agencies along with staff in providing services to our patients.
  • scanning patient documents and uploading into their electronic medical records
  • Build on existing systems to provide effective and efficient call and recall system to patients due their health checks, screening and reviews.
  • Notify patients' GP if there are concerns regarding vulnerable adults or children.
  • Receive and make telephone call as required.
  • Dealing and actioning patient tasks sent via the clinical system.

Overview of your organisation

We are a busy GP surgery based in South East London. The surgery  has a good reputation for its patient care and aims to provide a supportive environment for the development of  their staff. There is a strong sense of team within the practice making this truly enjoyable place to work.

The set-up of the practice:

  • 15,500 patients
  • Strong team ethos with close-knit clinical team & family-friendly working environment
  • EMIS web
  • Training practice
  • Overall Good CQC rating on all domains, and accredited QPA Award