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Appointments
How To Book An Appointment
Book an Appointment
eConsult is a online consultation system that asks questions about your symptoms/needs , this information is vitally important, as it is used by our Triage Team to assess the urgency of your request. This will help us understand your needs quickly, ensuring those with the most urgent concerns are seen promptly and that you benefit from better continuity of care.
If you don't have a smartphone: Don't worry! Just call the practice, and our friendly Reception Team will guide you through a few simple questions to help you complete the online form.
Once a clinician has assessed your enquiry, you will be emailed a response which will tell you what to do next.
Urgent but NOT life-threatening
You will be telephoned on the day by an on-call doctor or physcians associate for a shorter appointment to deal with your urgent issue only.
If the doctor needs to see you in person or you would prefer a face-to-face appointment, we will invite you to come in.
Please help us by
Life Threatening - Go to A&E
If you or someone you know has a life-threatening condition, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties etc, you should call 999
In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening
GP Hubs
If you are a Croydon resident and are unable to get an urgent appointment at your GP surgery you can call NHS 111 for an assessment of your problem. If you then need to see a GP NHS 111 can book an appointment for you to be seen at one of the three new GP hubs in Croydon which are open 8am to 8pm, 7 days a week, 365 days a year. You can also be seen at a GP Hub without an appointment but may have to wait.
Hubs at:
- Purley Hospital 856 Brighton Road Purley CR8 2YL
- East Croydon 59 Addiscombe Road Croydon CR0 6SD
- Parkway Health Centre Parkway New Addington CR0 0JA
The following link to Croydon GP Hubs will give you details of what type of conditions are able to be dealt with at the Hubs.
Community Pharmacy
Pharmacists can give you advice on a range of conditions and suggest medicines that can help.
They may also be able to offer treatment and some prescription medicine for some conditions, without you needing to see a GP
Learn more about what your pharmacy can do for you!