Friends & Family Test Results

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

 

FRIENDS & FAMILY TEST RESULTS

Select year:
  • 50% Extremely Likely
  • 25% Likely
  • 0% Neither Likely nor Unlikely
  • 0% Unlikely
  • 25% Extremely Unlikely
  • 0% Don't Know
Year-month Extremely Likely Likely Neither Likely nor Unlikely Unlikely Extremely Unlikely Don't Know
Oct 2021 000000
Sep 2021 000000
Aug 2021 000000
Jul 2021 100000
Jun 2021 000000
May 2021 100000
Apr 2021 000000
Mar 2021 000010
Feb 2021 010000
Jan 2021 000000
Dec 2020 000000
Nov 2020 000000
Oct 2020 000010
Sep 2020 000000
Aug 2020 000000
Jul 2020 100000
Jun 2020 000000
May 2020 000000
Apr 2020 000000
Mar 2020 110000

Patient feedback

We asked the question:
Why did you choose that response?

Your are treated appropriately. Staff respond politely and explain the reason for whatever they do. Talk with you instear of at or down to you. Caring.
Posted on: 18/07/2021

Practice staff have always been approachable and helpful and take time to listen. The pharmacy is convenient and online services such as patient access are useful. Drs have always been polite and prompt in contacting back when needed.
Posted on: 10/02/2021

likely
Posted on: 01/07/2020

Because it easy and quick to get appointments for my children
Posted on: 26/03/2020