We use cookies to help provide you with the best possible online experience.
By using this site, you agree that we may store and access cookies on your device. Cookie policy.
Cookie settings.
Functional Cookies
Functional Cookies are enabled by default at all times so that we can save your preferences for cookie settings and ensure site works and delivers best experience.
3rd Party Cookies
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.
Keeping this cookie enabled helps us to improve our website.
Updating contact details with online access
NHS App
NHS App Help and Support:
The official NHS website provides step-by-step instructions on how to manage your account, including changing contact details. Look for the "Managing your account" or "Your profile" section.
Within the App:
Once logged into the NHS App, navigate to the "Account" or "More" section (usually at the bottom). Then look for "Settings," "Manage NHS account," or similar options where you should find "Contact details" to update your phone number and email address.
Patient Access:
Patient Access Support Portal: This support site offers articles on managing your account, including how to change your contact information. Look for sections like "My Account" or "Account Details."
Within Patient Access:
After logging into your Patient Access account (either via the website or the app), look for your name or an "Account"/ "Profile" section, often in the top right corner. Within this area, you should find an option like "Personal Details," "Contact Details," or "Update Account Details" where you can edit your phone number and email address.