Brigstock Medical Practice

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Group Consultation

Diabetes Group Consultations

Want to learn more about how to live better with your diabetes, improve your outcomes and spend longer with your Doctor/Nurse and Healthcare Team?

Currently if you need a diabetes review in Brigstock Medical Practice you may have to wait a long time, or get an appointment time that doesn't work for you. Patient engagement and satisfaction is important to us and we want to improve your experience of care.

In response to this we will be delivering Group Consultations for your review appointments. This will mean that you will be able to access your healthcare team quicker and get to spend longer with your healthcare team.

Benefits of Group Consultations?

This is a new way for you to join people with similar health issues and consult with your GP, pharmacist or nurse for a longer period of time.

97% of people who attend Group Consultations like them and tell us they:

Gain more confidence to manage their diabetes and feel more informed about making decisions.
Learn lots from other people living with diabetes who understand their challenges
Like getting their diabetes results before seeing the clinician as it gives them more time to think about the questions' they may want to ask

How do I join a Group Consultation and how will it work?

You would need to contact the surgery to book an appointment for your annual diabetes review via a Group Consultation.

Our Group Consultations are usually held on Wednesday at 5pm and Friday at 10am. You can either attend this appointment face to face or online.

If you wish to attend online, you will need an email account or mobile phone with access to the internet in a private place. A Microsoft Teams link will be emailed to you to join.

Confidentiality

Video Group Consultations involve sharing and discussing some personal information about patients.

You are required by law to not share this information under the Data Protection Act. Before entering the group all participants are requested to agree not to share any information discussed within the group.

You will be asked for your consent to share limited information about your condition that relates to the group topic. This information will be shared with the group in the form of a results board.

Our Practice has been given training and support in confidentiality and information sharing. Platforms are in use which encrypt and meet the NHS cybersecurity quality requirments. NHS England and Information Commissioners Office advise behavioural contracts are in place to support this.

It is the patients responsibility to ensure they have adequate anti-spyware and anti-virus protectionl, to find out more on how to stay safe online click here

If you are using a public or shared computer please be aware that personal information can be stored on the computer.

If you are using a mobile phone, this is only as secure as any other phone call on that mobile network

What if am not comfortable with Group Consultations?

A few patients may feel worried about being in a group or do not want to disclose any personal information with anyone.

In this case please discuss this with your clinican.

Before you attend the Group Consultation

Prior to the Group Consultation you will be called in to have your annual blood results usually in the birth of your month.

Once all your blood results have come through we will send you your results through to you by text, you will only be allowed to open the link if you have a smartphone. However, if you do not have a smartphone please contact the surgery and we can email or post you your results. It is important to view your results so you can know what questions to raise with your clinician.